NSTAR: Take Control of Non-Standard Service Requests

For managed security service providers (MSSPs) and regulated organizations, change control isn’t just a process—it’s a governance requirement. NSTAR (Non-Standard Terms and Requests) brings structure, accountability, and compliance to every exception, amendment, or enhancement your team considers.

🔐 GDPR-Compliant Hosting

All NSTAR data is securely hosted in our German-based, GDPR-compliant data centers, ensuring your data sovereignty is never compromised.
Each workflow runs over SSL-secured subdomains, such as:

You remain in full control over access, visibility, and approvals.

📋 A Governance Gateway for Service Changes

NSTAR provides:

• Formal intake and triage of client requests
• Defined routing based on service line (MDR, SIEM, GRC, etc.)
• Stakeholder notifications and evidence capture
• Approval/rejection decisions tracked at each stage
• SLA impact and risk assessments recorded securely

💼 MSSP-Focused, Client-Ready

Whether you're amending a SIEM deployment, requesting an exception to DLP policy, or onboarding a new GRC service, NSTAR gives structure to complexity.
It’s your built-in mechanism for change control—operationalized within your secure Nextcloud environment.

✅ Why NSTAR?

• Centralized request intake and assessment
• Built-in audit trail and SLA impact tracking
• Hosted in a sovereign, secure, Nextcloud-powered platform
• Designed for MSSPs, with clients in mind

📨 Want a demo or your own NSTAR instance?
Get in touch and take control of your service governance today.